FTP is currently available on all plans so that users can try it out and ensure that it fits their needs.
You can export both CSV and XLS file types.
1. Hover over the Apps and Sales Channels icon in the sidebar and select Apps and Sales Channels.
2. Select FTP from the list of apps and sales channels. (They are listed alphabetically)
3. Jot down the FTP connection information because you will need it to connect. (Repeat steps 1-3 if you need the FTP connection information or if you need to generate a new password.)
What about my images?
When you export products via FTP the CSV or XLS files contain URLs for the image(s) associated with your products. Popular apps and sales channels import the images directly from the URL. Therefore, there isn't a separate step involved in exporting images via FTP. You simply need to export your products via FTP.